Yogi Adityanath launches weekly Chaupals at block level to fix IGRS, CM Helpline complaints
Synopsis
Key Takeaways
Uttar Pradesh Chief Minister Yogi Adityanath has ordered the launch of weekly 'Chaupals' at every development block across the state, aimed at ensuring time-bound resolution of public grievances received through the Integrated Grievance Redressal System (IGRS) and the CM Helpline. The directive was issued during a law-and-order and administrative review meeting conducted via video conferencing on Sunday, 25 May 2025, with senior officials across all divisions attending.
What the Chaupal System Entails
The block-level Chaupals are designed to bring government closer to citizens by addressing disputes that often remain unresolved at the local level — including revenue-related conflicts, domestic violence, extortion, and unregistered police complaints. Eligible beneficiaries who have been excluded from government welfare schemes will also be enrolled through these sessions.
The Chief Minister directed that a detailed Standard Operating Procedure (SOP) be issued at the government level for conducting these Chaupals. Attendance by district-level officials has been made mandatory. Adityanath emphasised that the objective is not a mere formal closure of complaints, but ensuring that the aggrieved party receives actual, tangible relief.
Festival Security: Bakrid and Ganga Dussehra Directives
With Ganga Dussehra and Bakrid (Eid al-Adha) approaching, the Chief Minister issued explicit security and conduct guidelines. He stated that animal sacrifice will not be permitted in public places on Bakrid and that a complete ban on the sacrifice of prohibited animals will be enforced. Sacrifices are to be conducted exclusively at pre-designated sites.
He further directed that Namaz be offered only at traditional sites, and that permission to offer Namaz by blocking roads or public thoroughfares must not be granted under any circumstances. A structured waste disposal system following ritual sacrifices must be put in place in every district. The open sale of meat is to remain prohibited, and illegal slaughterhouses must not be allowed to operate. Even licensed slaughterhouses must not exceed prescribed animal capacity.
The Chief Minister directed flag marches in sensitive areas ahead of the festivals and continuous foot patrolling around religious sites. He personally interacted with District Magistrates and Superintendents of Police of sensitive districts including Aligarh, Bijnor, Saharanpur, Rampur, and Sambhal, directing that past incidents be analysed and preventive action taken against potential disruptive elements.
Ganga Ghat Preparations and Heatwave Safety
Reviewing Ganga Dussehra arrangements, Adityanath directed officials in Prayagraj, Varanasi, Ayodhya, Chitrakoot, Hapur, Muzaffarnagar, and Amroha to ensure proper sanitation, barricading, ambulance deployment, shade provision, and parking management at Ganga ghats. Given the intense heat, the safety and comfort of devotees was accorded the highest priority.
Zero-Tolerance on Illegal Mining, Road Safety, and Land Mafia
The Chief Minister issued orders for a special drive against vehicles without number plates and directed the constitution of task forces to take the strictest action against illegal mining. He explicitly instructed officials to act under a zero-tolerance policy, free from external pressure or recommendations, while cautioning that common citizens must not be harassed in the name of investigations.
Action against the land mafia is to be intensified further. He also directed that immediate appointments be made in districts where the post of Chief Medical Officer (CMO) is currently vacant.
Gyan Bharatam Mission Update
During the meeting, Chief Secretary reported that under the 'Gyan Bharatam Mission', 1.2 million manuscripts across Uttar Pradesh have been identified and catalogued to date. The Director General of Police briefed the Chief Minister on police preparations for the upcoming festivals and examinations.
All senior officials — including Divisional Commissioners, District Magistrates, Police Commissioners, Additional Directors General of Police, Inspectors General of Police, Senior Superintendents of Police, and Superintendents of Police — participated in the video conferencing session.