Hyderabad, Feb 18 (NationPress) The Greater Hyderabad Municipal Corporation (GHMC) has unveiled the MyCUREApp, a modern and integrated digital platform designed to enhance civic services and speed up the resolution of grievances throughout the city.

This innovative app allows citizens to report issues concerning sanitation, streetlights, roads, drainage, town planning, and various other civic matters, while also offering real-time updates on the status of their complaints.

Officials identified this initiative as a pivotal advancement towards a digitized and citizen-focused urban governance model.

The newly launched MyCURE App takes the place of the previous MyGHMC application, consolidating all civic grievance services into a single, cohesive interface.

With a focus on enhanced usability, real-time tracking, and improved monitoring mechanisms, the platform aims to facilitate quicker resolutions of complaints, thereby fostering transparency and accountability within municipal administration, according to the GHMC.

Officials indicated that this application has been developed in accordance with the extensive urban governance reforms under the CURE framework, emphasizing responsive service delivery and digital efficiency.

As per GHMC representatives, the platform boosts backend monitoring by linking field-level workflows with supervisory control, thereby minimizing response times and enhancing interdepartmental coordination. Additionally, the system promotes data-driven decision-making and performance assessment through centralized dashboards.

The civic organization characterized the MyCURE App as a “one-stop digital solution” that centralizes citizen services into a seamless experience, eliminating the necessity for multiple platforms or in-person visits to municipal offices.

Residents are encouraged to download this application and actively contribute to enhancing urban governance by swiftly reporting civic issues for prompt and transparent resolutions.

Meanwhile, Chief Secretary K. Ramakrishna Rao has instructed officials to prioritize cleanliness within the Greater Hyderabad, Cyberabad, and Malkajgiri Municipal Corporations.

Following directives from Chief Minister Revanth Reddy, the Chief Secretary conducted a review meeting with relevant officials at the State Secretariat, where they presented an overview of the current initiatives regarding city cleanliness.

The Chief Secretary thoroughly assessed the cleanliness policies, garbage collection strategies, hygiene practices, and measures implemented for public health safety.

He instructed that updates should be regularly incorporated into the dashboard.

GHMC Commissioner R.V. Karnan noted that 4,500 clean autos are actively engaged in house-to-house garbage collection within GHMC's jurisdiction, employing a total of 18,557 personnel in the sanitation department.

He mentioned that the city collects approximately 7,800 tons of waste daily.