How is Gujarat Chief Minister Reviewing Road and Bridge Repairs?
Click to start listening
Synopsis
Gujarat's Chief Minister Bhupendra Patel is taking swift action to address the damage caused by monsoon rains. With a focus on rapid road and bridge repairs, he emphasizes the importance of citizen engagement and complaint resolution.
Key Takeaways
- Proactive monitoring of road repairs through CM Dashboard.
- High resolution rate of citizen complaints via ‘GujMarg’ app.
- Emphasis on swift traffic restoration.
- Significant user growth in the ‘GujMarg’ app.
- Commitment to address all grievances promptly.
Gandhinagar, July 15 (NationPress) On Tuesday, Gujarat Chief Minister Bhupendra Patel launched a thorough assessment of the state's roads and bridges, severely impacted by torrential monsoon rains. Utilizing the video wall of the CM Dashboard, he evaluated the current repair initiatives for roads and bridges across the state.
During the monitoring session, the Chief Minister urged officials to adopt a proactive stance regarding road repairs, emphasizing the importance of restoring traffic flow and addressing citizens' grievances as top priorities.
He cautioned against any lapses or negligence, insisting that engineers and officials must ensure that every complaint, no matter how minor, is resolved and that repair efforts are prioritized to prevent public inconvenience.
The Chief Minister emphasized that all citizen grievances reported through various channels, including the Roads and Buildings Department’s 24x7 control room, the ‘GujMarg’ mobile app, municipal applications, WhatsApp, websites, helpline numbers, City Civic Centres, and Command & Control Centres must be addressed in a timely and effective manner, with vigilant monitoring by the relevant officials for quick resolution.
He further directed that all ongoing repair initiatives should be closely supervised through on-site visits by officers, local authorities, and district administrations.
The Principal Secretary of Urban Development, M. Thennarasan, reported that out of 15,424 complaints received from metropolitan areas, 12,023 have been successfully resolved.
Additionally, from the 3,632 complaints submitted via the ‘GujMarg’ app of the Roads and Buildings Department, an impressive 99.66 percent have been addressed.
Moreover, the number of users on the ‘GujMarg’ app surged from 10,767 to 28,449 in just three days, marking a phenomenal 164 percent growth in app usage. The state government is actively conducting awareness campaigns to promote the app.
The Chief Minister also instructed NHAI field officers to accelerate repairs on National Highways that have been damaged and are disrupting interstate traffic.
Point of View
It is essential to recognize the proactive measures taken by the Gujarat government under Chief Minister Bhupendra Patel. The commitment to swiftly address infrastructure issues demonstrates a strong sense of responsibility and responsiveness to citizen needs, reflecting a governance approach that prioritizes public welfare.
NationPress
16/07/2025
Frequently Asked Questions
What measures is the Gujarat government taking for road repairs?
The government is utilizing the CM Dashboard to review ongoing repairs, ensuring a proactive approach towards restoring traffic and addressing citizen complaints.
How effective is the ‘GujMarg’ app in resolving complaints?
The ‘GujMarg’ app has resolved 99.66% of user complaints, showcasing its effectiveness in managing public grievances.
What is the current status of complaints from metropolitan cities?
Out of 15,424 complaints from metropolitan areas, 12,023 have been successfully resolved, indicating a strong response rate.
How is the Gujarat government promoting the ‘GujMarg’ app?
The state government is conducting awareness campaigns to increase app usage, ensuring citizens can easily report and track complaints.
What instructions did the Chief Minister give regarding NHAI repairs?
Chief Minister Patel instructed NHAI officials to expedite repairs on National Highways that have been affected by damage and traffic disruptions.
