Gandhinagar, Jan 22 (NationPress) The Chief Minister of Gujarat, Bhupendra Patel, on Thursday, provided explicit directives to district administrations, urging them to make citizen-focused decisions grounded in local appeals and to guarantee prompt resolution of public grievances.

These instructions were conveyed as he personally addressed complaints during the January 2026 session of the State SWAGAT (State Wide Attention on Grievances by Application of Technology) Online initiative.

During the January event, a total of 4,057 representations were processed across the state. This encompassed 110 complaints presented directly at the State SWAGAT Online session, 1,492 cases taken up during district-level SWAGAT hearings, and 2,565 grievances resolved at the taluka level, showcasing the government’s commitment to decentralized and timely grievance resolution.

The Chief Minister emphasized that district and local administrative bodies must react with sensitivity, especially concerning issues affecting farmers and common citizen families.

He stressed that public concerns over illegal encroachments on roads, drainage systems, and canals, along with blockages on inter-village connecting routes, should be addressed swiftly and with a people-first approach.

During the hearings, farmers from Dabhoi and Botad districts, along with beneficiaries from Surat district, brought forth longstanding issues to the Chief Minister.

Patel responded with immediate and solution-oriented instructions. In Dabhoi, farmers reported that untreated sewage released by the municipality was harming crops and deteriorating nearly 150 bighas of arable land belonging to 33 farmers.

Taking the matter seriously, the Chief Minister directed the administration to rapidly establish a siphon system to prevent sewage from contaminating farmlands.

He also instructed officials to ensure the municipal Sewage Treatment Plant (STP) operates effectively to permanently resolve the longstanding issue faced by farmers.

In another case from Botad district, farmers informed the Chief Minister that the increased height of a village pond embankment had submerged approximately 500 bighas of agricultural land belonging to 42 farmers, while also obstructing access routes to their fields.

Patel issued immediate orders to relevant departments and local authorities to make farmer-friendly decisions and rectify the situation without delay.

Moreover, beneficiaries from Surat district raised concerns regarding prolonged delays in the construction of new homes at locations where dilapidated Gujarat Housing Board buildings had previously been demolished. In response, the Chief Minister directed Gujarat Housing Board officials to hasten the construction process and ensure the timely completion of new housing units.