Sam Altman: AI jobs apocalypse fears were overstated, says OpenAI CEO
Synopsis
Key Takeaways
OpenAI CEO Sam Altman on Tuesday said the rapid expansion of artificial intelligence is unlikely to produce the sweeping global jobs catastrophe that many economists and technologists had warned about, conceding that his own earlier projections of large-scale white-collar job displacement were off the mark. The remarks were made at a conference hosted by Commonwealth Bank of Australia (CBA) in Sydney.
What Altman Said
Speaking in conversation with CBA Chief Executive Matt Comyn, Altman said OpenAI had been “roughly right” about the pace of AI’s technological advancement but “pretty wrong” about its social and economic consequences. He specifically noted that the elimination of entry-level white-collar roles — which he had anticipated would accelerate sharply following the 2022 launch of ChatGPT — had not materialised at the scale he expected.
“I’m delighted to be wrong about this,” Altman said. “I thought there would have been more impact on entry-level white-collar jobs being eliminated by now than has actually happened.”
On Earlier Warnings
Altman acknowledged that his previous public warnings about AI-driven job destruction had contributed to widespread anxiety, but defended the caution as warranted at the time. “People are like ‘oh you could have saved the world a lot of fear mongering and a lot of doom and gloom,’ but at the time I was like ‘I see this is a real risk we should probably talk about it,’ and it still may,” he said.
The remarks reflect a notable shift in tone from the head of the company widely credited with triggering the current generative AI boom. Notably, this is not the first time Altman has recalibrated his public stance on AI risk — he has previously oscillated between sounding alarms and expressing optimism about the technology’s trajectory.
The Human Element in Jobs
Altman said he has come to appreciate that human interaction is a core, difficult-to-automate component of many professional roles. He shared a personal anecdote: he experimented with using AI-generated responses for his Slack and email messages, labelling them ‘this is Sam’s AI,’ before ultimately reverting to responding himself.
“It was an amazing example to me of we really do care about people. We really do care about our interactions with people,” he said.
Industry Context
His comments come as several global financial institutions — including HSBC, Amazon, Standard Chartered, and Commonwealth Bank of Australia — have publicly acknowledged that AI-driven tools and automation are reshaping or replacing certain roles within their organisations. The tension between AI adoption and workforce stability remains a live debate across boardrooms and policy circles worldwide.
Whether Altman’s revised optimism holds will depend significantly on how quickly AI capabilities advance in the next two to three years — a timeline he has previously described as transformative.