Did AWS Experience Outages Amid User Reports in US and India?
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Synopsis
Amazon Web Services has denied reports of outages affecting users in the US and India, citing normal operations and urging reliance on the official health dashboard for updates. Speculation arose after many users reported access issues, particularly in gaming platforms.
Key Takeaways
- AWS denies outage claims, asserting normal operations.
- Users should rely on the AWS Health Dashboard for updates.
- Disruptions were reported mainly in the US and India.
- Cloud service disruptions can affect multiple platforms.
- Increased user concerns over technical issues in recent months.
New Delhi, Dec 25 (NationPress) - Amazon Web Services (AWS) firmly rejected claims of a service outage on Thursday, asserting that their systems were functioning normally. The company urged users to refer exclusively to the official health dashboard for trustworthy updates.
Earlier, numerous users from the US and India experienced issues accessing services associated with AWS, as reported by the outage-tracking site Downdetector.
This led to rampant speculation across social media concerning a potential disruption in AWS services.
In response to these assertions, AWS stated in a post on X that the reports were inaccurate. They clarified that their services were operating as expected and that an unrelated event on the internet had sparked the erroneous speculation.
"No, that's false. AWS services are operating normally today, but an event elsewhere on the internet has prompted some inaccurate speculation on social media,” the company remarked.
AWS emphasized that the only trustworthy source for checking the status of their services is the AWS Health Dashboard.
“The only resource on the internet that provides accurate data on the availability of our services is the #AWS Health Dashboard," they stated.
Data from Downdetector indicated that issue reports peaked around 7 am IST, with over 4,300 users in the US reporting problems.
In India, the number of complaints was significantly lower, ranging from 25 to 30, although disruptions were noted in cities like Bengaluru, Mumbai, and New Delhi.
Several users in the US reported being unable to access gaming platforms, including popular titles from Epic Games.
Games like Fortnite, Rocket League, and ARC Raiders were among those impacted, according to user feedback.
Disruptions in cloud services frequently affect multiple platforms simultaneously due to the reliance on shared infrastructure.
Such occurrences have become increasingly common in recent months, leading to heightened concerns among users whenever major platforms encounter technical difficulties.
Point of View
It's crucial to present a balanced perspective on AWS's recent service status. While user reports indicated disruptions, AWS's prompt clarification highlights the importance of verifying information through credible sources. This situation serves as a reminder of the interconnected nature of digital services and the potential for misinformation.
NationPress
25/12/2025
Frequently Asked Questions
Did AWS confirm the service outage?
No, AWS denied any service outage and stated that their systems are functioning normally.
What should users do if they experience issues?
Users are advised to check the AWS Health Dashboard for accurate information regarding service availability.
What areas were reportedly affected by the service issues?
Users in the US and India, particularly in cities like Bengaluru, Mumbai, and New Delhi, reported issues.
Which gaming platforms were impacted?
Several users reported issues accessing gaming platforms, including Fortnite, Rocket League, and ARC Raiders.
How did AWS respond to the outage reports?
AWS stated that the reports were incorrect and attributed the confusion to an unrelated issue on the internet.
