How is Perfios.ai Transforming BFSI Productivity with a GenAI-Powered Intelligence Stack?

Bengaluru, July 24 (NationPress) Perfios.ai, a prominent player in India's B2B SaaS TechFin space, unveiled a groundbreaking advancement in its AI-centric approach for the Banking, Financial Services, and Insurance (BFSI) sector by introducing its innovative Gen AI Powered Intelligence Stack.

This all-encompassing framework is set to transform how financial organizations create, manage, and implement comprehensive generative AI applications, leading to unmatched levels of efficiency, speed, and scalability.

During the announcement, the company introduced four pivotal Gen AI reference architecture solutions: Compass (a generative AI chatbot), Data Intelligence Bridge (a context-aware digitization and orchestration platform), Prism (an LLM gateway), and Medical Insurance Claim Adjudication Solution (claims intelligence), showcasing the immediate, real-world applications of its new architecture.

The Gen AI stack is expected to enhance traditional financial operations by as much as threefold, utilizing AI systems that continuously learn, adapt, and provide results.

Initial deployments of these AI-driven features have already produced outstanding outcomes, with Perfios reporting nearly a 40% increase in productivity among its teams, highlighting the transformative potential of this technology.

Supported by a dedicated team of over 30 skilled data scientists and augmented by cross-functional machine learning engineering, product, and domain specialists, Perfios has integrated advanced machine learning, large language models (LLMs), and vision-language models (VLMs) into the stack, redefining digitization intelligence, automating complex decision-making, facilitating intricate journey creation, and unlocking insights across all functions.

“Envision a singular, intelligent partner at every workstation, ready to respond, reason, and offer recommendations. Be it a risk analyst assessing loan eligibility, a relationship manager aiming to retain a high-value client, or a trade finance officer reconciling discrepancies, our Gen AI Stack equips each department with immediate, cohesive intelligence. Switch to the insurance sector, where a claims verifier can swiftly confirm cooling periods or an adjudicator can track diagnosis timelines and flag potential fraud in real-time,” stated Sumit Nigam, Chief Technology Officer of Perfios.

“With our Gen AI Stack, we are facilitating decisive actions and uncovering the collective potential of enterprises, one context-aware interaction at a time,” he elaborated.

Perfios’ Gen AI Stack signifies a pivotal transition from gradual automation to comprehensive enterprise intelligence. Tailored to navigate the intricate landscape of BFSI, it combines domain-trained LLMs, Agentic AI, and a human-in-the-loop approach to enhance every function, from onboarding and underwriting to fraud prevention and insurance claims adjudication.

Instead of merely overlaying AI onto existing workflows, Perfios has reinvented these processes from the ground up, embedding intelligence directly where decisions are made. The outcome is a seamless blend of speed, accuracy, and scalability, empowering financial institutions to shift from reactive operations to proactive orchestration.

Every product built upon this stack serves as an intelligent AI partner, enhancing enterprise functions such as risk analysis, customer retention, trade finance, and claims by offering immediate, unified insights and recommendations for unmatched clarity and decisive action.

As a homegrown AI-first organization, Perfios supports over 1,000 financial institutions with more than 75 AI-driven products and services across the BFSI sector in over 18 regions.

Further information on the products:

Compass: A domain-aware internal knowledge platform developed using Retrieval Augmented Generation (RAG), it transforms how employees access institutional knowledge. By providing a natural language interface to query both structured and unstructured internal artifacts—including legal, finance, HR, IT, and marketing—Compass acts as an intelligent assistant at every desk. Employees can not only obtain accurate, context-aware answers but also feed domain-specific context back into the system, creating a self-learning, ever-evolving knowledge base customized to the enterprise.

Data Intelligence Bridge: An advanced digitization and orchestration platform powered by Perfios' proprietary deep learning models and SLMs, enhanced with Large Language Models (LLMs) and Vision Language Models (VLMs). It extracts, classifies, and triangulates data from a diverse range of documents—legal, property, financial statements, bank records, insurance papers, handwritten forms, and more—in multiple languages, enabled by locale comprehension and transliteration capabilities. The platform also supports intricate workflow designs through exception handling, system integrations, and intelligent routing, making it a core engine for constructing robust, end-to-end enterprise journeys.

Prism: An API-first, multi-model intelligence layer that seamlessly integrates advanced GenAI capabilities into Perfios' enterprise products and workflows, offering a unified and secure interface for interaction with various LLMs.

Medical Insurance Claim Adjudication Solution: A suite of finely-tuned SLMs leveraging Perfios' proprietary knowledge and expertise in fraud, waste, and abuse (FWA) to enable adjudicators with medical temporal reasoning, drug-drug interaction analysis, and FWA detection abilities.