How Did the 14th Pension Adalat Resolve 652 Grievances?

Synopsis
Key Takeaways
- The 14th Pension Adalat successfully resolved 652 grievances.
- It emphasizes a whole of government approach in addressing pension issues.
- Relieved many pensioners who faced long-standing challenges.
- Highlighted the commitment of the government to its pensioners.
- Calls for improved grievance help desks in departments.
New Delhi, Sep 16 (NationPress) The recently initiated 14th Pension Adalat has successfully addressed 652 grievances related to super senior and family pensioners, as confirmed by the Ministry of Personnel, Public Grievances & Pensions on Tuesday.
The Union Minister of State for Personnel, Public Grievances and Pensions (Independent Charge), Dr Jitendra Singh, presided over the 14th Pension Adalat at Vigyan Bhawan on September 10. This initiative aims to resolve 894 long-standing grievances concerning family pension issues.
Of the 894 cases presented, 652 grievances were resolved on the spot, highlighting the effectiveness of this program in providing timely justice for pensioners, the Ministry reported.
The issues addressed included concerns from 21 Departments and Ministries, including those from the Ministry of Defence, Ministry of Home Affairs, Finance, Railways, Housing & Urban Affairs, Civil Aviation, among others.
Singh commended the effort of organizing pension adalats for its ‘whole of government approach,’ which unites all relevant departments on a single platform to ensure swift and effective resolution of grievances.
“This initiative has not only accelerated grievance resolution but also reaffirmed the government’s commitment to pensioners as vital members of society,” he stated.
The Adalat has provided relief to hundreds of pensioners and their families, many of whom have faced challenges for years. Among them is Kamala Devi from Haryana, an 84-year-old widow of the late Sardar Singh, who retired from the 9th Bn CRPF on August 3, 1976. Devi's pending pension since July 21, 2021, was resolved along with her arrears.
Another case involved Madhya Pradesh’s Sangita Tomar, the widow of the late Sh. Mangal Singh Tomar, a BSF Head Constable who died on duty on August 10, 2024. She had requested assistance with the family pension delay, which was also resolved along with the arrears.
Sakira Begam, widow of the late Rafi-ul-Islam (Havildar) from West Bengal, had not received the correct family pension arrears. The Adalat has successfully processed her dues.
Previously, Singh informed that by the time of the 13th Pension Adalat held in June 2025, a total of 25,831 cases had been addressed, with 18,481 cases successfully resolved by various Ministries and Departments.
He emphasized that Pension Adalats serve not just as grievance-resolution forums but also as a mechanism for delivering justice, particularly to the most vulnerable individuals—widows, super senior citizens, and family pensioners.
Furthermore, he highlighted the necessity of establishing Grievance Help Desks in every Department and Ministry to ensure that pensioners feel their concerns are acknowledged at the earliest opportunity and to enhance digital grievance monitoring systems to prevent future delays.