West Bengal's 'Sorasori Mukhyomantri' Instagram Account Breach Sparks Investigation
Synopsis
The Instagram account of West Bengal's esteemed public grievance service, 'Sorasori Mukhyomantri', has been hacked, prompting an immediate investigation by police. The breach has raised significant concerns regarding the security protocols in place for government accounts.
Key Takeaways
The Instagram account of 'Sorasori Mukhyomantri' was hacked.
Police have launched an investigation into the incident.
A total of 47 unauthorized messages were sent from the account.
Measures will be taken to enhance security protocols for government social media accounts.
The incident highlights the importance of cybersecurity for public services.
Kolkata, Feb 26 (NationPress) The official Instagram account belonging to the West Bengal government’s widely-recognized public grievance service, 'Sorasori Mukhyomantri', has reportedly been compromised, as per reports from the Bidhannagar Police on Thursday.
In response, the state administration has issued a security alert. Upon discovering the breach, a formal complaint was lodged with the Bidhannagar Cyber Crime Police Station, prompting an immediate investigation.
Chief Minister Mamata Banerjee initiated the 'Sorasori Mukhyomantri' service to address citizens' concerns across West Bengal, which also led to the creation of an Instagram page under the same name.
Preliminary investigations reveal that the hackers have dispatched 47 unauthorized messages directly from the compromised Instagram account, along with uploading two stories.
According to police accounts, the hacking incident occurred late Wednesday night. The complainant reported that a series of unauthorized messages were sent between 2:06 am and 2:19 am on Wednesday, followed by another batch from 9:11 am to 9:22 am, amounting to a total of 47 direct messages.
In addition, the hackers utilized the account to send messages to the official pages of 'Egiye Bangla', 'Kolkata Police', and 'West Bengal Police'.
The complainant informed the police that the Instagram account is subject to multiple security protocols. Access is restricted to three authorized devices: a government mobile phone, a designated laptop, and an office desktop. Following the breach, the account's password has been promptly altered, and electronic records, screenshots, and timestamps have been preserved.
As per police sources, the inquiry is underway to trace the perpetrators while safeguarding digital evidence.
Investigators are currently scrutinizing IP addresses and login histories. As of now, no arrests have been made.
Based on the digital evidence collected, authorities are optimistic about identifying the culprits swiftly.
The administration has indicated that measures to enhance the security of government social media accounts will be prioritized to avoid future incidents.
Point of View
But it also highlights the need for more robust measures to safeguard such platforms.
NationPress
12 May 2026
Frequently Asked Questions
What is 'Sorasori Mukhyomantri'?
'Sorasori Mukhyomantri' is a public grievance service initiated by West Bengal Chief Minister Mamata Banerjee to address citizens' complaints.
When was the Instagram account hacked?
The account was reported hacked late on Wednesday night, with unauthorized messages sent in the early hours of Thursday.
How many unauthorized messages were sent?
A total of 47 unauthorized messages were sent from the compromised account.
What steps are being taken to investigate the hack?
The Bidhannagar Cyber Crime Police Station has initiated an investigation, analyzing IP addresses and login histories to identify the hackers.
Will the security of government social media accounts be improved?
Yes, the administration has stated that measures will be enhanced to ensure the security of government social media accounts.
