Gujarat's 112 Janrakshak fleet hits 1,000 vehicles, targets sub-8-minute response
Synopsis
Gujarat's 112 emergency fleet has doubled to 1,000 Janrakshak vehicles overnight — and the state has already cut average police response times from 27 minutes to under 11. The next target is sub-8 minutes, backed by CAD technology, a jurisdiction-free dispatch SOP, and panic buttons embedded in Ola, Uber, Rapido, and Bharat Taxi apps.
Key Takeaways
Deputy Chief Minister Harsh Sanghavi flagged off 500 new Janrakshak vehicles in Gandhinagar on 25 August , doubling the fleet to 1,000 units .
Gujarat's average police response time has fallen from 27 minutes to 10 minutes 49 seconds ; the new target is under 8 minutes .
The Janrakshak project handled over 11.04 lakh emergency requests in its first 11 months , including 6.74 lakh police incidents.
The 112 panic button is now integrated into Ola , Uber , Rapido , and Bharat Taxi applications.
A new SOP allows dispatch of the nearest PCR vehicle regardless of police jurisdictional boundaries.
Vehicles carry Mobile Data Terminals , GPS tracking , body cameras, dashcams, first-aid kits, and fire extinguishers.
Gujarat has doubled its Dial 112 emergency response fleet to 1,000 Janrakshak vehicles, with Deputy Chief Minister Harsh Sanghavi flagging off 500 new advanced units in Gandhinagar on Tuesday, 25 August. The expansion is part of a push to cut average police response times to under eight minutes across the state.
What Prompted the Expansion
Gujarat's average police response time has already dropped sharply — from 27 minutes to 10 minutes 49 seconds — following the introduction of a 150-seat emergency call centre, Computer-Aided Dispatch (CAD) technology, and caller-location systems. The state government now aims to push that figure below the eight-minute mark through the enlarged fleet and continued technological upgrades.
The Janrakshak framework was formally launched in 2025, consolidating police, ambulance, fire services, the women's helpline, child helpline, disaster response, and traffic assistance under a single unified platform.
Scale of Operations So Far
In its first 11 months, the Janrakshak project handled more than 11.04 lakh integrated emergency service requests, according to the Gujarat Police. Of these, more than 6.74 lakh were police emergency incidents in which immediate assistance was provided.
Notably, the 112 panic button has been integrated into ride-hailing platforms including Ola, Uber, Rapido, and Bharat Taxi, allowing users to trigger emergency alerts directly from within those applications.
What the New Vehicles Carry
Each new Janrakshak unit is equipped for round-the-clock operations. On-board facilities include Mobile Data Terminals for real-time information, GPS-based vehicle tracking, emergency light bars and sirens, public-address systems, fire extinguishers, first-aid kits, and searchlights. Dashboard cameras are installed in every vehicle, and deployed personnel are provided with body cameras, helmets, and protective gear.
Jurisdiction Barrier Removed
A revised Standard Operating Procedure (SOP) now allows the nearest available Police Control Room vehicle to be dispatched to an incident regardless of jurisdictional boundaries — a structural change designed to eliminate delays caused by administrative demarcation.
What Officials Said
Minister of State Kamlesh Patel said the state had 'consistently worked towards ensuring peace, prosperity and security' and that the Gujarat Police remained committed to public safety. He added that the 112 emergency service would 'provide faster and more effective assistance so that police help could reach citizens as quickly as possible.'
With the fleet now at full strength, the government's next milestone will be validated by whether average response times breach the sub-eight-minute threshold in real-world conditions across both urban and rural Gujarat.
Point of View
Not just a headline number — it is backed by CAD infrastructure and a jurisdiction-free dispatch rule that most states have not implemented. The real test, however, is rural performance: urban density makes sub-8-minute response plausible, but thin road networks and dispersed populations in districts like Kutch or Dangs will stress-test the model. The ride-app panic button integration is a genuinely novel last-mile safety layer, though its real-world activation rate has not been disclosed. If Gujarat publishes verified response-time data by district, it could set a replicable standard for emergency policing across India.
NationPress
25 Aug 2026
Frequently Asked Questions
What is the Gujarat Janrakshak 112 emergency service?
The Janrakshak service is Gujarat's unified emergency response framework, launched in 2025, that brings police, ambulance, fire services, the women's helpline, child helpline, disaster response, and traffic assistance onto a single Dial 112 platform. It uses a 150-seat call centre, CAD technology, and GPS-tracked vehicles to dispatch help quickly.
How many Janrakshak vehicles does Gujarat now have?
Gujarat now operates a fleet of 1,000 Janrakshak vehicles around the clock, after Deputy Chief Minister Harsh Sanghavi flagged off 500 new units in Gandhinagar on 25 August, doubling the earlier strength.
What is Gujarat's current police response time and new target?
Gujarat's average police response time has fallen from 27 minutes to 10 minutes 49 seconds since the 112 system was introduced. The government has set a new target of bringing that figure below eight minutes through additional vehicles and technology.
How is the 112 panic button integrated into ride-hailing apps?
The 112 panic button has been embedded into the Ola, Uber, Rapido, and Bharat Taxi applications, allowing users of those platforms to trigger an emergency alert directly from within the app without dialling separately.
What equipment do the new Janrakshak vehicles carry?
Each vehicle is fitted with Mobile Data Terminals for real-time dispatch information, GPS-based tracking, emergency light bars and sirens, a public-address system, fire extinguisher, first-aid kit, and searchlights. Personnel carry body cameras and protective gear, and dashboard cameras are installed in every unit.
