NFR launches GoLukBuk kiosk network at Guwahati Railway Station
Synopsis
Northeast Frontier Railway has quietly set a regional precedent: a single kiosk at Guwahati now lets passengers book hotels, cabs, food, and sleeping pods — all without a smartphone app. If the one-year NINFRIS pilot clears its performance bar, GoLukBuk could become a blueprint for station-level digital commerce across Indian Railways.
Key Takeaways
NFR launched the GoLukBuk Digital Travel Assistance Kiosk Network at Guwahati Railway Station on 4 August 2025 .
The platform offers hotel, cab, food delivery, sleeping pod, and meeting pod bookings from a single digital interface .
Kiosks use LED hologram fan technology and high-resolution screens, also serving as a DOOH advertising platform .
Additional kiosks are planned at Kamakhya Railway Station ; Quick Commerce integration is in the pipeline.
The project runs under the NINFRIS scheme with an initial one-year licence , extendable on performance.
NFR General Manager Chetan Kumar Shrivastava inaugurated the network alongside senior railway officials.
Northeast Frontier Railway (NFR) on 4 August 2025 launched a Digital Travel Assistance Kiosk Network at Guwahati Railway Station, introducing an integrated booking platform called 'GoLukBuk' — the first such initiative within NFR's jurisdiction. The launch marks a significant move toward technology-driven passenger services in the region.
What GoLukBuk Offers
The GoLukBuk platform enables passengers to compare and book a wide range of travel-related services through interactive kiosks at a single digital interface. Services available include hotel accommodation, cab and car rentals, food and beverage delivery, sleeping pod bookings, meeting pod reservations, and general travel assistance.
The platform is designed to reduce dependence on multiple apps or service providers, offering a unified, user-friendly booking experience. Additional services, including Quick Commerce, are planned for integration in the near future.
Technology and Infrastructure
The kiosks feature high-resolution digital display screens and LED hologram fan technology, functioning simultaneously as a modern Digital Out-of-Home (DOOH) advertising platform. This setup gives businesses direct access to the large daily footfall at one of the Northeast's busiest railway stations.
Strategically located kiosks have already been installed at Guwahati Railway Station, with additional units planned for Kamakhya Railway Station to extend accessibility across the city's key transit points.
How the Project Was Cleared
The initiative was implemented under the New Innovative Non-Fare Revenue Ideas Scheme (NINFRIS), with an initial licence period of one year, extendable subject to satisfactory performance. The project contributes to generating sustainable non-fare revenue for the railway while improving the passenger experience.
The kiosk network was inaugurated by NFR General Manager Chetan Kumar Shrivastava, in the presence of Niraj Sahay, Principal Chief Commercial Manager, and other senior officials.
NFR's Broader Mandate
The Northeast Frontier Railway, headquartered at Maligaon near Guwahati, operates across the Northeastern states as well as in seven districts of West Bengal and five districts of North Bihar. NFR's Chief Public Relations Officer Kapinjal Kishore Sharma said the GoLukBuk launch reflects the railway's commitment to setting a benchmark for technology-driven passenger services that could be replicated at stations across the country.
If the Guwahati rollout meets performance targets, the model could be extended to other major NFR stations — a potential template for Indian Railways' broader digital modernisation push.
Point of View
Not just a transit point. The NINFRIS framework is smart: it shifts financial risk to the operator while giving the railway a non-fare revenue stream it badly needs. The real question is adoption. Kiosk-based booking competes directly with smartphone apps that passengers already use; unless the interface is genuinely faster or serves the offline traveller, footfall alone will not translate into transactions. The Kamakhya extension and Quick Commerce integration will be the true indicators of whether this is a scalable model or a well-publicised pilot.
NationPress
5 Aug 2026
Frequently Asked Questions
What is the GoLukBuk kiosk network launched by NFR?
GoLukBuk is an integrated digital travel assistance platform launched by Northeast Frontier Railway at Guwahati Railway Station on 4 August 2025. It allows passengers to book hotels, cabs, food, sleeping pods, and meeting pods from a single interactive kiosk, without needing multiple apps.
Where are the GoLukBuk kiosks installed?
Kiosks have been installed at Guwahati Railway Station, with additional units planned for Kamakhya Railway Station. NFR says the locations were chosen to maximise accessibility for passengers seeking travel and booking assistance.
Under which scheme was the GoLukBuk project approved?
The project was implemented under the New Innovative Non-Fare Revenue Ideas Scheme (NINFRIS), with an initial licence period of one year, extendable based on satisfactory performance. It is described as the first-of-its-kind initiative within NFR's jurisdiction.
What technology do the GoLukBuk kiosks use?
The kiosks feature high-resolution digital display screens and LED hologram fan technology, enabling them to function both as booking terminals and as a Digital Out-of-Home (DOOH) advertising platform for businesses targeting railway passengers.
Could GoLukBuk be expanded to other railway stations?
NFR officials have indicated the initiative is intended to set a benchmark for technology-driven passenger services that could be adopted at railway stations across the country, subject to the Guwahati pilot meeting its performance targets.
