Rajasthan Minister Assures Quick Action on LPG Supply Complaints During Helpline Visit
Synopsis
In a recent visit to the Rajasthan Sampark Helpline, Minister Sumit Godara addressed complaints regarding LPG cylinder supply. He emphasized prompt resolution and warned against irregularities in distribution. This visit highlights the government’s commitment to improving public service and responsiveness to citizens' needs.
Key Takeaways
Minister Godara visited the Rajasthan Sampark Helpline to address LPG supply issues.
Assured prompt action on complaints from the public.
Strict measures against irregularities in LPG distribution were emphasized.
Consumers were urged to complete KYC formalities for better service.
Government commitment to transparency and efficiency in public service was reiterated.
Jaipur, March 16 (NationPress) On Monday, Rajasthan's Food and Civil Supplies Minister Sumit Godara conducted an inspection at the Rajasthan Sampark Helpline '181' situated at the Government Secretariat. During this visit, he engaged directly with individuals filing complaints regarding the supply of domestic LPG cylinders.
Following the directives issued by Chief Minister Bhajan Lal Sharma, the Minister evaluated the grievances and instructed officials to ensure their swift resolution.
Throughout his visit, Minister Godara connected with multiple complainants via phone, promising that their issues would be dealt with in a timely manner.
Among those he communicated with were Tukkaram and Suresh Kala from Parbatsar (Didwana-Kuchaman), Devendra and Kanaram from Sikar, Bhomaram from Balotra, Sanjay from Kishangarh (Ajmer), Kanaram from Sindhari, Amar Chand and Devdas from Sahawa, Rajendra Kumar and Hanuman Prasad from Suratgarh, Sunil Kumawat from Kotputli-Behror, and Laxman from Kekri.
The Minister also inquired about the availability of domestic cooking gas in various regions, assuring callers that adequate supply would be upheld throughout the state.
He emphasized that strict measures would be implemented against gas agencies engaging in irregular distribution of LPG cylinders.
Minister Godara stated that agencies failing to deliver cylinders using the OTP-based verification system or causing delays beyond two to three days post-booking would be subject to penalties.
He also urged consumers to complete their KYC processes to facilitate seamless service.
During the review meeting at the helpline center, the Minister assessed the operational efficiency of the system, including the average complaint resolution time, the status of unresolved cases, and the level of satisfaction among complainants.
He instructed officials to ensure that grievances submitted via the Rajasthan Sampark Portal are handled in a timely, transparent, and effective manner.
Furthermore, the Minister directed departmental officials to frequently visit the helpline center, engage with the public, and oversee the complaint resolution process to bolster public grievance redressal mechanisms. Officials from the helpline center were present during the visit.
Point of View
Crucial for maintaining public trust in governmental processes.
NationPress
12 May 2026
Frequently Asked Questions
What was the purpose of Minister Sumit Godara's visit?
Minister Sumit Godara visited the Rajasthan Sampark Helpline to address complaints related to domestic LPG cylinder supply and ensure their prompt resolution.
What actions did the Minister promise regarding LPG supply complaints?
The Minister assured that all complaints would be addressed swiftly and warned that strict actions would be taken against agencies involved in irregular distribution of LPG cylinders.
What did the Minister request from consumers?
He urged consumers to complete their KYC formalities to ensure smooth service and timely delivery of LPG cylinders.
How will the complaints be handled?
Complaints received through the Rajasthan Sampark Portal will be addressed in a timely, transparent, and effective manner.
What feedback did the Minister seek during his visit?
He sought feedback from callers regarding the availability of domestic cooking gas in their areas.
