Bharat Taxi crosses 8 lakh drivers, 41 lakh users; eyes nationwide reach by 2029
Synopsis
Key Takeaways
Bharat Taxi, India's first cooperative-led ride-hailing platform, has onboarded nearly 8 lakh drivers and approximately 41 lakh customers as of 25 July since its launch, and is targeting a full nationwide rollout by 2029, according to an official fact-sheet released on Monday, 17 August. The platform, structured as a multi-state cooperative, is positioning itself as a driver-owned alternative to commercial aggregators such as Ola and Uber.
Cooperative Foundations and Ownership Model
Established under the Multi-State Cooperative Societies Act, 2002, Bharat Taxi was co-founded by eight national cooperative institutions, including NABARD, IFFCO, Amul, NAFED, and the National Cooperative Development Corporation (NCDC). Drivers — referred to on the platform as Sarathis — can purchase shares in the cooperative and hold reserved seats on its board, giving them a direct stake in governance. The platform operates on a zero-commission model, meaning Sarathis retain their full fare earnings rather than paying a percentage cut to the platform.
Where It Operates Now
Bharat Taxi is currently live in Delhi-NCR, Gujarat, Mumbai, Lucknow, Chandigarh, Jaipur, Kanpur, and Pune. The next phase of its phased national rollout is expected to cover Ranchi, Patna, Guwahati, Bhopal, Kolkata, Indore, and Nagpur in the coming months.
Services, Pricing and Women-Focused Initiatives
The platform offers a broad range of ride categories — bike taxis, autos, economy cabs, premium sedans, SUVs, rentals, outstation travel, and scheduled rides. It follows a transparent, no-surge-pricing model with no additional platform charges. Notably, Bharat Taxi has introduced two women-focused programmes: 'Sarathi Didi', which allows women passengers to choose women drivers, and 'Bike Didi', aimed at increasing women's participation in the transport workforce.
Digital Integration and Institutional Partnerships
Bharat Taxi has integrated its services with government digital infrastructure — including DigiLocker, UMANG, and API Setu — through the National e-Governance Division under the Digital India programme. The platform has also entered into partnerships with the Delhi Traffic Police, Delhi Metro Rail Corporation (DMRC), State Bank of India (SBI), Paytm, and IFFCO Tokio Insurance to bolster service delivery, digital payments, and insurance coverage.
Social Security and Driver Welfare
Drivers on the platform are facilitated to register on the e-Shram portal, enabling access to social security benefits. Additional accident and health insurance support is available through partner institutions. The platform is backed by the Ministry of Cooperation's broader push to promote cooperative-based business models, combining digital mobility services with democratic ownership and economic participation.
With its phased city expansion underway, Bharat Taxi's ability to scale while preserving its zero-commission cooperative structure will be closely watched as it approaches its 2029 national coverage target.