TRAI launches Network Anubhav platform for telecom quality, DND services
Synopsis
TRAI's new Network Anubhav Platform flips the script on telecom accountability — for the first time, consumers, service providers, and the regulator share a single geospatial dashboard fed by real user test data and independent drive tests. With location-specific speed percentiles and a built-in DND interface, it is the most granular public-facing telecom quality tool India has seen.
Key Takeaways
TRAI launched the Network Anubhav Platform on 4 November 2026 in New Delhi .
The dashboard integrates data from TRAI MySpeed and MyCall apps, independent drive tests, and a web-based DND interface.
Speed data is reported as percentile values: P50 for general tests, P80 for mobile broadband, and P90 for fixed broadband.
Telecom service providers access a secure interface to view call quality, coverage, and internet test data by location, date, and time.
TRAI Chairman Anil Kumar Lahoti said the platform empowers consumers and strengthens TRAI's network improvement efforts.
The Telecom Regulatory Authority of India (TRAI) on Wednesday, 4 November 2026, launched the Network Anubhav Platform, a geospatial and analytical dashboard that consolidates consumer-generated network test results, TRAI's own independent drive test data, and a web-based interface for Do Not Disturb (DND) services. The Ministry of Communications said the platform is designed to bring transparency to network quality insights for consumers, telecom service providers (TSPs), and the regulator alike.
What the Platform Offers
Network Anubhav integrates data from TRAI's existing MySpeed and MyCall applications, feeding them into a unified geospatial dashboard. Users can browse interactive maps, zoom into specific locations, and apply filters and legends to view cellular and fixed broadband test results by service provider and technology type. Key metrics include download and upload speeds, with downloadable reports available for deeper analysis.
The platform reports percentile-based speed values derived from actual user tests. The P50 median speed indicates the threshold met by at least half of all recorded tests. The P80 value applies to mobile broadband, meaning 80 per cent of tests achieved that speed or higher. For fixed broadband, the P90 value reflects speeds met or exceeded in 90 per cent of tests.
Key Developments in Transparency and Consumer Empowerment
The geospatial layer also visualises results from TRAI's independent drive tests across various locations, allowing users to compare their own experience against independently collected data. Consumers can view location-specific results from other users' tests, giving them a crowd-sourced picture of real-world network performance in their area.
Notably, TSPs gain access through a secure interface that shows call quality, coverage, and internet test data — including location, date, time, and technical parameters — enabling them to identify geographic hotspots requiring network improvement.
What TRAI's Chairman Said
Anil Kumar Lahoti, Chairman, TRAI, said the platform 'brings greater transparency to observed network tests conducted by Consumers and TRAI.' He added that it 'empowers consumers to analyse location and service provider specific tests, enables TSPs to identify areas for network optimisation and strengthens TRAI's efforts for network improvement.'
DND Integration and Regulator Access
Beyond network performance, the platform incorporates a web-based DND interface, consolidating complaint and preference management for unwanted commercial communications under the same dashboard. Aggregated results from TRAI apps, the web interface, and independent drive tests are all accessible through the Network Anubhav dashboard, giving the regulator a comprehensive, real-time view of telecom quality across the country.
What Comes Next
With Network Anubhav now live, TRAI is expected to use the aggregated data to sharpen its network improvement directives to operators. Industry observers note that greater data granularity could inform future quality-of-service benchmarks, particularly as India pushes 5G rollout deeper into Tier 2 and Tier 3 cities. How TSPs respond to publicly visible, location-specific performance gaps will be closely watched.
Point of View
But its real value will depend on enforcement. Publishing granular, location-specific performance gaps is only useful if TRAI acts on the data — and India's history of quality-of-service benchmarks has been one of targets set and quietly missed. With 5G expansion still uneven and consumers in smaller cities routinely experiencing speeds far below advertised rates, the platform's crowd-sourced maps could become a powerful accountability tool or another underused dashboard. The DND integration, while welcome, also raises the question of why a unified interface took this long. TRAI's next move — whether it ties Network Anubhav data to operator licensing conditions — will reveal how serious the regulator is about using transparency as leverage.
NationPress
4 Nov 2026
Frequently Asked Questions
What is the TRAI Network Anubhav Platform?
The Network Anubhav Platform is a geospatial and analytical dashboard launched by TRAI on 4 November 2026 that consolidates consumer-generated network test results, independent drive test data, and a DND web interface. It integrates data from TRAI's MySpeed and MyCall apps to give consumers, telecom providers, and the regulator a unified view of network quality across locations.
What speed metrics does the Network Anubhav Platform display?
The platform uses percentile-based speed values: P50 (median speed met by at least half of tests), P80 for mobile broadband (speed met or exceeded by 80 per cent of tests), and P90 for fixed broadband (speed met or exceeded in 90 per cent of tests). These are derived from real user tests conducted through TRAI apps.
How does Network Anubhav help telecom service providers?
Telecom service providers can access a secure interface on the platform that shows call quality, coverage, and internet test data, including location, date, time, and technical parameters. This helps them identify geographic areas with performance issues and prioritise network improvement work.
What is the DND feature included in the Network Anubhav Platform?
The platform includes a web-based interface for Do Not Disturb (DND) services, allowing consumers to manage preferences and register complaints about unwanted commercial communications directly through the dashboard.
Who can access the Network Anubhav Platform?
The platform is accessible to consumers, who can view location-specific results from other users' tests and analyse network performance by provider and technology type. Telecom service providers access it through a secure interface, while TRAI uses the aggregated data for regulatory oversight and network improvement efforts.
