The Chief Minister's Office of Uttarakhand announced on Tuesday, 7 July 2026 that the statewide outreach programme 'Jan Jan Ki Sarkar — Jan Jan Ke Dwar', being run under the directions of Chief Minister Pushkar Singh Dhami, is actively resolving public grievances across the state through on-ground camps.

Context

The CMO's post states: 'Jan Jan Ki Sarkar — Jan Jan Ke Dwar' ('People's Government — At Every Door') is resolving every problem being raised under the programme running statewide as directed by Chief Minister Pushkar Singh Dhami. The programme deploys district and block-level officials directly into communities to hear complaints and deliver resolutions on the spot, bypassing the delays typically associated with formal bureaucratic channels.

Pushkar Singh Dhami, who has served as Chief Minister of Uttarakhand since March 2021, has positioned administrative outreach as a signature governance priority of his tenure. The programme's name — translating roughly to 'Government of the People, at the Doorstep of the People' — reflects a deliberate emphasis on proximity between the state apparatus and ordinary citizens.

Policy Backdrop

The current initiative draws from a lineage of similar citizen-interface efforts in the state. A comparable camp-based outreach model, the 'Prashasan Gaon Ki Ore' ('Administration Towards the Village') initiative, was run by the previous BJP government in Uttarakhand in 2018–19. The present programme expands that template by covering the entire state simultaneously rather than in phased district rotations.

Across India, state governments have increasingly adopted physical grievance camps that combine complaint hearings with on-site service delivery. These efforts mirror central platforms such as CPGRAMS and various state helplines designed to improve last-mile governance, particularly for rural households that face barriers in accessing district headquarters or online portals.

Stakeholders and Impact

The primary beneficiaries are rural households and citizens in remote areas of Uttarakhand — a hill state where geographic terrain makes routine access to government offices difficult. By bringing officials to the village level, the programme aims to address issues ranging from land records and pension entitlements to public infrastructure complaints without requiring citizens to travel long distances.

District administrations across all 13 districts of Uttarakhand are engaged as implementing units. Officials at the tehsil and block level are responsible for conducting camps, recording grievances, and ensuring time-bound resolution — a model that also functions as a field-level accountability mechanism for the state government.

What's Next

The Chief Minister's Office is expected to hold periodic review meetings to assess outcomes from the camps, including the volume and nature of grievances resolved. There is also a broader policy conversation underway about integrating the data gathered through these physical camps with Uttarakhand's e-governance portal, which would allow for real-time tracking of complaint status by citizens. The programme's continuation and possible expansion will likely be a key administrative benchmark as the state government moves through the second half of 2026.