CM Chandrababu Orders Dedicated App for 'Mana Mitra' e-Services
Synopsis
Chief Minister Chandrababu Naidu has directed officials to build a dedicated mobile app for the Mana Mitra platform, reviewed RTGS and field-level departmental performance, and announced plans to present Andhra Pradesh's digital governance model at the next NITI Aayog meeting in Delhi.
Key Takeaways
CM Nara Chandrababu Naidu directed officials to develop a dedicated mobile app to deliver all government services through the Mana Mitra platform.
The review, held at the Camp Office on 9 June 2026 , covered RTGS performance and field-level functioning of various state departments.
New governance methods are being established through RTGS and AWARE systems, with the Central Government expressing interest in similar approaches.
CM Naidu proposed presenting the Andhra Pradesh digital governance model at the upcoming NITI Aayog meeting in Delhi .
Minister Kollu Parthasarathy and Chief Secretary Sai Prasad participated in the review alongside senior departmental officials.
The Chief Minister's Office of Andhra Pradesh announced on Tuesday, 9 June 2026 that Chief Minister Nara Chandrababu Naidu has directed officials to develop a dedicated mobile application to make all government services accessible online through the 'Mana Mitra' platform. The directive came during a review meeting held at the Camp Office, where the Chief Minister also assessed the functioning of the Real Time Governance System (RTGS) and the performance of various departments at the field level.
Context
At the review, CM Naidu stated that arrangements have been made to enable citizens to access all government services online through Mana Mitra, and separately ordered the creation of a dedicated app to strengthen this delivery. He also noted that new governance methods are being established through systems such as RTGS and AWARE. The meeting was attended by Minister Kollu Parthasarathy, Chief Secretary Sai Prasad, and senior officials from various departments.
Significantly, CM Naidu indicated that the Central Government is keen to implement similar methods and proposed presenting the Andhra Pradesh model at the upcoming NITI Aayog meeting in Delhi.
Policy Backdrop
Andhra Pradesh has a well-documented history of pioneering digital governance. During 2014-2019, the Naidu administration introduced the Real Time Governance System to digitise grievance redressal and track official performance in real time. The state also launched e-Seva portals and common service centres to bring multiple government services under a single digital roof.
The current push for a unified Mana Mitra app builds on those earlier frameworks — RTGS and AWARE — while aligning with the national Digital India agenda for interoperable, mobile-first public service delivery. Andhra Pradesh has consistently sought to export its governance models to the Centre through platforms like NITI Aayog.
Stakeholders and Impact
For Andhra Pradesh's citizens, a single dedicated app aggregating all government services could significantly reduce the need to visit departmental offices, cutting both time and cost. Field-level officials across departments would also be subject to tighter real-time performance monitoring under the expanded RTGS framework.
The review's emphasis on field-level departmental performance signals that the state intends to use the app not just as a citizen-facing tool but as an internal accountability instrument. Minister Kollu Parthasarathy and Chief Secretary Sai Prasad being present underlines the cross-departmental scope of the initiative.
What's Next
CM Naidu has indicated his intent to present the Andhra Pradesh digital governance model — covering RTGS, AWARE, and the proposed Mana Mitra app — at the next NITI Aayog meeting in New Delhi. If the Centre endorses the approach, other states could be encouraged to replicate similar real-time monitoring and unified service-delivery systems.
The development of the dedicated app itself remains the immediate deliverable to watch, as the Chief Minister has now formally directed officials to build it alongside the existing Mana Mitra online services infrastructure.
Point of View
Potentially influencing Centre-state policy conversations. The explicit mention of central government interest suggests Naidu is leveraging the federal forum to secure both validation and resources for the state's digital infrastructure ambitions. Coming at a time when Digital India frameworks are being standardised across states, Andhra Pradesh's pitch could shape the next generation of interoperable public service delivery mandates.
NationPress
27 Jul 2026
Frequently Asked Questions
What is Mana Mitra in Andhra Pradesh?
Mana Mitra is an Andhra Pradesh government platform designed to make all state government services accessible to citizens online. CM Chandrababu Naidu has now directed officials to build a dedicated mobile app for the platform to improve access further.
What is the RTGS system in Andhra Pradesh?
RTGS, or the Real Time Governance System, is an Andhra Pradesh initiative for monitoring government services and official performance in real time. It was first introduced during CM Naidu's earlier tenure between 2014 and 2019 and has been revived and expanded in the current administration.
Will Andhra Pradesh present its governance model to NITI Aayog?
Yes, CM Chandrababu Naidu announced at the 9 June 2026 review meeting that Andhra Pradesh's digital governance model — including RTGS, AWARE, and the Mana Mitra app — will be presented at the next NITI Aayog meeting in Delhi.
Who attended the Andhra Pradesh governance review on 9 June 2026?
The review at the Camp Office was attended by Minister Kollu Parthasarathy, Chief Secretary Sai Prasad, and senior officials from various state government departments.
What is the AWARE system in Andhra Pradesh?
AWARE is a governance framework used alongside RTGS in Andhra Pradesh to establish new administrative methods and improve data-driven decision-making across state departments.
