Piyush Goyal reviews ONDC push to digitise retail, empower small producers

Share:
Audio Loading voice…
Piyush Goyal reviews ONDC push to digitise retail, empower small producers

Synopsis

Commerce Minister Piyush Goyal's review of ONDC and Nirmit Bharat signals a government push to move open digital commerce from pilot to mainstream. With Uber and Zoho now investing, and 218 million transactions logged in FY26, India's open commerce network is attracting serious capital — but the real test is whether it can deliver income gains for the artisans and small producers it was built to serve.

Key Takeaways

Commerce Minister Piyush Goyal chaired a review meeting with ONDC and Nirmit Bharat on 10 June in New Delhi .
Uber announced a strategic investment in ONDC, among the first by a global tech company in India's open digital commerce network.
Zoho Corporation earlier committed ₹70 crore to ONDC to support sovereign technology and MSME access.
ONDC recorded 218 million transactions in FY2025-26 across retail, logistics, mobility, and financial services.
Nirmit Bharat , a non-profit subsidiary of ONDC, focuses on bringing small producers and artisans onto digital platforms.

Commerce and Industry Minister Piyush Goyal on Wednesday, 10 June chaired a review meeting in New Delhi with officials from the Open Network for Digital Commerce (ONDC) and its non-profit subsidiary Nirmit Bharat, focusing on harnessing open digital networks to overhaul India's retail and distribution landscape.

What the Meeting Covered

Discussions centred on bringing small producers, artisans, and micro-enterprises onto digital platforms, improving logistics and mobility services through interoperable digital solutions, and deepening market access for underserved segments. Goyal posted on X that he 'emphasised how these efforts have the potential to deepen market access, improve service delivery and drive broad-based economic participation.'

ONDC's Growing Investor Confidence

The review comes on the back of a string of high-profile investments in ONDC. Ride-hailing giant Uber this month announced a strategic investment in the network — one of the earliest by a global technology company in India's open digital commerce infrastructure. Uber said the move deepens its commitment to India's Digital Public Infrastructure (DPI) ecosystem and builds on its existing integration with the network.

Adil Zainulbhai, Independent Director at ONDC, said the investment 'reflects growing confidence in India's digital commerce infrastructure and its ability to create a level playing field for businesses.'

Earlier, Zoho Corporation — the Chennai-headquartered global technology company — announced an investment of ₹70 crore in ONDC to support sovereign technology development and strengthen digital public infrastructure, with a stated focus on making technology accessible to micro, small and medium enterprises (MSMEs).

Scale and Reach of ONDC

ONDC enabled 218 million transactions during FY2025-26, continuing to expand its network across retail, logistics, mobility, and financial services. The platform is designed to address structural challenges including fragmented systems, high entry barriers, and trust deficits that have long constrained digital commerce in India.

Why It Matters

Nirmit Bharat's mandate — as a government-backed non-profit — is to channel ONDC's open-network architecture toward social inclusion, particularly for artisans and small producers who remain outside mainstream e-commerce. The convergence of government review, global investor interest, and transaction scale signals that India's open commerce rails are moving from pilot to mainstream. The next phase will test whether the network can convert transaction volume into sustained income gains for the smallest participants on the platform.

Point of View

But volume alone does not validate the model. The platform's founding promise was inclusion — levelling the field for small producers and artisans against entrenched e-commerce giants. Uber and Zoho investing is a vote of confidence in the infrastructure, not yet in that promise. The critical question is whether open-network architecture translates into measurable income uplift for the MSMEs and artisans at the bottom of the stack, or whether it simply adds another layer of digital intermediation. Goyal's review meeting is a signal that the government is watching — but accountability frameworks for inclusion outcomes remain publicly undefined.
NationPress
27 Jul 2026

Frequently Asked Questions

What was discussed at Piyush Goyal's ONDC review meeting?
Commerce and Industry Minister Piyush Goyal met officials from ONDC and Nirmit Bharat on 10 June to discuss leveraging open digital networks to transform retail and distribution, bring small producers onto digital platforms, and strengthen logistics through innovative solutions.
What is Nirmit Bharat and how is it linked to ONDC?
Nirmit Bharat is a non-profit subsidiary of the government-backed Open Network for Digital Commerce (ONDC). It focuses on channelling ONDC's open-network infrastructure toward social inclusion, particularly for artisans, small producers, and underserved communities.
Why did Uber invest in ONDC?
Uber announced a strategic investment in ONDC to deepen its commitment to India's Digital Public Infrastructure ecosystem and to build mobility and logistics services through open, interoperable networks. It is one of the earliest investments by a global technology company in India's open digital commerce network.
How much did Zoho invest in ONDC and why?
Zoho Corporation invested ₹70 crore in ONDC to support sovereign technology development and strengthen India's digital public infrastructure, with the stated goal of making technology more accessible for MSMEs and businesses of all sizes.
How many transactions did ONDC process in FY2025-26?
ONDC enabled 218 million transactions during FY2025-26, expanding its network across retail, logistics, mobility, and financial services as it works to address fragmented systems and high entry barriers in India's digital commerce sector.
Nation Press
The Trail

Connected Dots

Tracing the thread behind this story — newest first.

8 Dots
  1. Latest 2 weeks ago
  2. 1 month ago
  3. 1 month ago
  4. 4 months ago
  5. 6 months ago
  6. 7 months ago
  7. 1 year ago
  8. 1 year ago
Google Prefer NP
On Google