eSanjeevani crosses 50 crore teleconsultations, hits milestone on 15 September
Synopsis
Key Takeaways
India's national telemedicine platform, eSanjeevani, surpassed the 50 crore teleconsultation mark on 15 September 2026, recording a cumulative total of 50,00,92,730 consultations, the Ministry of Health and Family Welfare announced on Tuesday. The milestone underscores the platform's rapid growth as the world's largest government-run telemedicine service, delivering quality healthcare to citizens across geographies.
Scale and Infrastructure
The platform now operates through a network of over 1.42 lakh Ayushman Arogya Mandir spokes, 19,473 medical hubs, and 901 online OPDs, supported by 2,41,923 registered healthcare providers. On a daily basis, eSanjeevani facilitates approximately 2.5 to 3 lakh consultations, with its highest single-day utilisation reaching 6,30,315 consultations. The service is available in 15 languages, including English and 14 Indian languages, ensuring broad linguistic accessibility.
Who Is Using eSanjeevani
Women account for 57.14% of total utilisation, reflecting the platform's reach among a demographic that often faces greater logistical barriers to in-person healthcare. Citizens aged 46 years and above represent 40.15% of consultations, with senior citizens aged 60 and above accounting for 16.25%. The utilisation pattern highlights eSanjeevani's growing relevance among populations for whom travel to physical facilities involves considerable time and cost.
Integration With Emergency Services and AI
To strengthen integrated healthcare delivery, eSanjeevani has been linked with the Emergency Response Support System (ERSS)-112, enabling more coordinated access to remote medical expertise during emergencies. A significant recent advancement is the integration of an Artificial Intelligence-powered Clinical Decision Support System (AI-CDSS), which assists healthcare providers during consultations and is designed to improve the quality, consistency, and efficiency of clinical decision-making.
Expansion Into Specialist Care
The platform is expanding beyond primary healthcare to facilitate specialist OPD consultations through premier government medical institutions. Patient-to-doctor teleconsultation services for select specialities have been rolled out at AIIMS Jodhpur, AIIMS Jammu, and AIIMS Patna, enabling patients to access specialist consultations remotely. This is expected to reduce the burden of long-distance travel and lengthy waits at tertiary-care facilities — a structural challenge that has historically limited specialist access for rural and semi-urban populations.
With AI integration deepening and specialist services expanding, eSanjeevani is poised to further redefine the contours of public healthcare delivery in India.