Will IndiGo flights keep facing delays? Delhi Airport issues advisory.
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New Delhi, Dec 8 (NationPress) Delhi Airport has released a passenger advisory indicating that IndiGo flights may continue to face delays.
In a message shared on social media platform X, the airport noted, "IndiGo flights may continue to experience delays. Passengers are encouraged to verify the latest flight status with their airline before arriving at the airport to prevent any inconvenience."
The airport emphasized that its teams are collaborating closely with all parties involved to minimize disruptions and facilitate a seamless travel experience.
"Our teams are working diligently with all stakeholders to reduce disruptions and guarantee a smooth travel experience. For assistance, including medical help, please visit the information desk where our on-ground personnel is available to assist," stated Delhi Airport.
The advisory highlighted that numerous public transport options, including metro, buses, and cabs, are accessible for convenient travel to and from the airport.
"Furthermore, various public transport options—such as metro, buses, and cabs—are available for easy travel to and from the airport. For real-time updates and essential information, please visit our official website: www.newdelhiairport.in," it added.
Meanwhile, IndiGo has processed refunds totaling Rs 610 crore following government directives mandating that all refunds to passengers for canceled or severely delayed flights be completed by 8 p.m. on Sunday, as stated by the Ministry of Civil Aviation.
No extra charges are allowed for rescheduling travel affected by cancellations, according to an official announcement. Specialized support cells have been established to proactively assist passengers, ensuring that refund and rebooking matters are handled without delays or complications.
The ministry further indicated that IndiGo's performance has been steadily improving, with flight schedules returning closer to normal.
Additionally, the ministry mentioned that, due to recent cancellations causing a change in demand and a temporary increase in airfares, the government has intervened by imposing a cap on airfares immediately. This measure aims to ensure fairness and affordability for travelers. Following the implementation of this order, fare levels on affected routes have adjusted to reasonable limits. All airlines have been instructed to adhere strictly to the revised fare structure.
IndiGo has also been directed to trace and return all baggage separated from passengers due to disruptions within 48 hours. Continuous communication is required throughout this process. As a result, IndiGo has successfully returned 3,000 pieces of baggage to passengers across India as of Saturday.