How are ATVMs Enhancing Passenger Convenience at Guwahati Railway Station?
Click to start listening
Synopsis
The Northeast Frontier Railway has introduced Automatic Ticket Vending Machines (ATVMs) at Guwahati railway station, enhancing passenger convenience and promoting cashless transactions. This initiative, alongside Water Vending Machines, aims to modernize travel services and ensure hassle-free ticketing and access to clean drinking water for all travelers.
Key Takeaways
- ATVMs offer quick ticket purchasing.
- Promote cashless transactions.
- WVMs provide clean drinking water.
- Support eco-friendly practices.
- Enhance overall passenger convenience.
Guwahati, Oct 4 (NationPress) The Northeast Frontier Railway (NFR) has made significant strides in enhancing passenger convenience by introducing Automatic Ticket Vending Machines (ATVMs) at the Guwahati railway station, as confirmed by officials this Saturday.
The unveiling of this facility was conducted on Friday by NFR General Manager Chetan Kumar Shrivastava, marking a crucial part of a broader initiative aimed at modernising ticketing services. Over 100 ATVMs will be deployed across key railway stations under NFR's jurisdiction, ensuring that passengers experience a quicker and more efficient ticketing process.
NFR’s Chief Public Relations Officer, Kapinjal Kishore Sharma, highlighted that these ATVMs are tailored to deliver a swift, user-friendly, and contemporary method for acquiring unreserved train tickets.
Passengers will no longer be required to endure lengthy queues at ticket counters. Instead, they can conveniently acquire their tickets through digital payments directly at the machines, which aids in saving precious time and enhances crowd management at regional railway stations.
According to the CPRO, the ATVMs are capable of issuing unreserved tickets, platform tickets, and even season tickets, making them a versatile solution for both daily commuters and occasional travelers.
A significant benefit of the ATVMs is their promotion of cashless transactions and support for the digital India movement, as stated by Sharma.
In addition to the ATVM installation, NFR has also set up 36 Water Vending Machines (WVMs) at 13 stations, offering clean, safe, and affordable drinking water around the clock.
This initiative encourages passengers to refill their own containers, promoting eco-friendliness, reducing dependency on bottled water, and ensuring hygiene and convenience.
With pure water available at economical rates, the WVMs embody the mantra of “Har Ghoont Mein Swachhta”, guaranteeing safe hydration for a healthier journey. Passengers may obtain half a litre of water from the WVMs at just Rs 3 for a refill and Rs 5 for using a container. Additionally, a facility for water quality testing is accessible for passengers who want to verify the water's safety, ensuring that they have hygienic drinking water during their travels.
During the event, GM Shrivastava expressed that the launch of the ATVMs and WVMs at Guwahati station will significantly enhance travel comfort for passengers.
He also emphasized that the Northeast Frontier Railway is dedicated to introducing more such passenger-centric facilities across its network in the near future.
Furthermore, Guwahati station is developing sleeping pods for passenger convenience, with completion expected by December this year.
The installation of ATVMs and WVMs signifies a substantial move towards modernisation and improved passenger services.
CPRO Sharma noted that these innovations are anticipated to be well-received by travelers, particularly during peak hours, as they facilitate quicker ticketing and the provision of clean, safe drinking water at affordable prices.
These initiatives aim to foster digitalisation, enhance operational efficiency, and elevate overall passenger satisfaction, rendering railway services more accessible, convenient, and user-friendly while supporting environmentally sustainable practices, as stated by the official.
Point of View
The introduction of ATVMs and WVMs by the Northeast Frontier Railway reflects a commitment to enhancing passenger amenities and promoting sustainable practices. This move aligns with wider trends in modernization across Indian railways, ensuring that the needs and comforts of travelers are prioritized.
NationPress
04/10/2025
Frequently Asked Questions
What are ATVMs and how do they benefit passengers?
Automatic Ticket Vending Machines (ATVMs) are devices that allow passengers to purchase unreserved train tickets quickly and conveniently without waiting in long queues. They support digital payments, promoting cashless transactions.
How can passengers use the Water Vending Machines?
Passengers can use the Water Vending Machines to refill their containers with clean drinking water at affordable prices, encouraging eco-friendly practices by reducing the reliance on bottled water.
Where have the ATVMs and WVMs been installed?
The ATVMs and 36 Water Vending Machines have been installed at Guwahati railway station as well as 13 other stations under the Northeast Frontier Railway's jurisdiction.
What additional services do the ATVMs provide?
In addition to unreserved tickets, the ATVMs can issue platform tickets and season tickets, making them versatile for frequent and occasional travelers.
Is there a water quality testing facility available?
Yes, passengers can access a water quality testing facility to ensure the safety and hygiene of the drinking water provided by the Water Vending Machines.
