CM Majhi Chairs Jan Sunani in Bhubaneswar, Directs Officers
Synopsis
Key Takeaways
Odisha Chief Minister Mohan Charan Majhi attended a Jan Sunani (public grievance hearing) programme at Bhubaneswar Unit-2 on Monday, 27 July 2026, personally listening to complaints from citizens who had travelled from across the state and directing departmental officers to resolve every application promptly, within a fixed timeframe, and in a just manner.
Context
Posting in Odia on X, CM Majhi said the core goal of his government is to carry governance to 'samajara shesh dhadire thibaa pratyek naagarikaanka paryanta' — 'every citizen standing in the last row of society' — and to resolve their problems in a time-bound manner. He described the public's trust and faith as something that strengthens the administration's sense of responsibility, and pledged that bridging the gap between ordinary citizens and the state machinery would remain a continuous effort.
The chief minister also drew an explicit contrast with the previous government, characterising the earlier administration as 'aaḍambara purna o apahanchha' — 'pompous and inaccessible' — and asserting that his government prioritises transparency and public service. 'This government is the people's government,' he wrote.
Policy Backdrop
The Jan Sunani format — structured public hearings where senior officials sit alongside elected representatives to receive and act on citizen petitions — has precedents in Odisha's own governance history. The previous BJD administration launched the 'Mo Sarkar' initiative in 2019 to improve citizen-government feedback loops, and the Right to Information Act of 2005 established nationwide grievance-redressal frameworks that states have since adapted in various forms.
The BJP government that took office in June 2024, following its assembly election victory, has sought to position direct-access hearings as a structural departure from that era rather than a continuation of it. The Jan Sunani format allows citizens to place complaints directly before officers, bypassing layers of bureaucracy.
Stakeholders and Impact
Citizens from 'various parts of the state' attended the Bhubaneswar Unit-2 hearing, according to CM Majhi's post. The primary beneficiaries of such programmes are rural and remote populations who otherwise face significant barriers — distance, cost, and procedural complexity — in accessing state redressal mechanisms.
Departmental officers were given direct instructions at the event, placing accountability on the administration to follow through. The programme aligns with the BJP's national 'antyodaya' doctrine, which envisions governance reaching the most marginalised citizen first.
What's Next
The Odisha government's stated intent is to sustain and expand such outreach efforts. The key test will be whether Jan Sunani-style hearings are extended to additional districts and whether the assembly sees follow-up orders establishing verifiable timelines for grievance disposal. CM Majhi has committed that 'this effort for the welfare and service of the common people will continue uninterrupted.'