Rajasthan Police bust fake e-Mitra call centre in Jaipur, 11 arrested
Synopsis
A fake call centre posing as an e-Mitra employment service allegedly ran for two to three years in the heart of Jaipur, collecting up to ₹70,000 per victim before Jaipur Police's Crime Surveillance Team moved in. Eleven arrests and a cache of seized devices now point to a network far wider than a single apartment floor.
Key Takeaways
Jaipur Police raided a fake call centre at Royal Apartments, Sindhi Colony on 30 July , arresting 11 people .
Alleged operator Salman was among those detained; the operation was led by the Crime Surveillance Team (CST) .
Seized items include 15 computers , 2 laptops , and 9 mobile phones .
Victims were allegedly charged ₹40,000 to ₹70,000 each on false promises of e-Mitra IDs and employment.
The call centre had allegedly been operating for two to three years , according to preliminary investigation.
Police are tracing financial transactions and identifying additional suspects; further arrests are possible.
Jaipur Police on 30 July dismantled a fraudulent call centre operating from the third floor of Royal Apartments in the Sindhi Colony area, arresting 11 people — including the alleged operator, Salman — in a targeted raid by the Crime Surveillance Team (CST). The operation was conducted under the direction of Jaipur Police Commissioner Sachin Mittal and supervised by Special Police Commissioner Om Prakash.
What the Raid Uncovered
The CST team seized 15 computers, two laptops, and nine mobile phones from the premises, which falls under the jurisdiction of Jawahar Nagar Police Station. Special Police Commissioner Om Prakash confirmed the seizures, describing the operation as part of a special drive against organised criminal activity.
Preliminary interrogation and technical analysis indicate that the call centre allegedly targeted residents of Rajasthan and other states by falsely promising to provide e-Mitra IDs and employment linked to various e-Mitra services — a government-backed citizen services platform widely used across the state.
How the Fraud Allegedly Worked
Deputy Commissioner of Police (Crime) Sanjeev Nain said preliminary investigation suggests the accused allegedly collected between ₹40,000 and ₹70,000 from each victim in exchange for promises of employment and related facilities. The promised services were, according to investigators, never delivered.
According to preliminary findings, the fake call centre had allegedly been running for two to three years before the raid — a duration that points to a sustained and organised deception targeting job-seekers drawn to the state's e-governance infrastructure.
Investigation Status
Police are conducting a detailed forensic examination of the seized electronic devices. Officials said the probe is now focused on mapping the full extent of the network, tracing financial transactions, determining the total number of victims, and establishing the roles of any additional individuals who may have been involved.
This comes amid a broader crackdown on cyber fraud and fake employment rackets across Rajasthan, with authorities flagging a rise in schemes that exploit government service platforms to lend credibility to scams. The investigation remains ongoing, and further arrests are possible as the financial trail is examined.
Point of View
Exploiting the trust that Rajasthan's digital governance push has built among first-time job-seekers. The two-to-three-year run before detection also raises questions about early-warning mechanisms: how many victims filed complaints that went untraced, and why did pattern-recognition not flag the racket sooner? As states deepen e-governance footprints, fake-service fraud is likely to scale with it — making inter-agency cyber vigilance a structural need, not a reactive one.
NationPress
31 Jul 2026
Frequently Asked Questions
What was the fake call centre in Jaipur doing?
The call centre, operating from Royal Apartments in Sindhi Colony, allegedly defrauded victims by promising e-Mitra IDs and employment linked to e-Mitra services — and then failing to deliver. Each victim was allegedly charged between ₹40,000 and ₹70,000 for services that were never provided.
Who was arrested in the Jaipur call centre raid?
Eleven people were arrested, including the alleged operator identified as Salman. The arrests were made by Jaipur Police's Crime Surveillance Team during a raid conducted on 30 July under the direction of Police Commissioner Sachin Mittal.
What evidence did police seize from the fake call centre?
The Crime Surveillance Team seized 15 computers, two laptops, and nine mobile phones from the premises. These devices are now undergoing forensic examination to trace financial transactions and identify the full scale of the network.
How long had the fake call centre been operating?
According to preliminary investigation, the fraudulent call centre had allegedly been running for two to three years before it was raided. The extended operation suggests a well-organised setup that went undetected for a significant period.
What is e-Mitra and why was it targeted?
e-Mitra is a government-backed citizen services platform in Rajasthan that enables delivery of various public services at the local level. Its credibility and widespread use made it an attractive cover for fraudsters seeking to lure job-seekers with promises of legitimate government-linked employment.
