Telangana Cyber Bureau warns of 'Boss Scam' CEO fraud via WhatsApp
Synopsis
Key Takeaways
The Telangana Cyber Security Bureau (TGCSB) has issued a public alert on 24 June warning citizens, government departments, public sector organisations, private companies, and business establishments about a rapidly spreading cyber fraud known as the 'Boss Scam' or CEO Impersonation Fraud. The advisory follows a directive from the Indian Cyber Crime Coordination Centre (I4C), which has flagged a surge in such attacks targeting senior executives and finance teams across India.
How the Boss Scam Works
According to Shikha Goel, Director of the TGCSB, fraudsters send emails or WhatsApp messages containing malicious ZIP/RAR files disguised as compliance documents, regulatory notices, or urgent communications. Once a recipient opens the attachment, malware is silently installed on their device, enabling unauthorised access to active Web WhatsApp sessions and other sensitive data.
Cybercriminals then use this access to impersonate senior officials — typically a CEO or director — and issue fraudulent instructions to employees or finance teams. Victims are pressured into making immediate financial transfers or disclosing confidential information, often without time to verify the request through standard channels.
Scale of the Threat
More than 300 complaints have been reported across the country within a span of nearly 20 days, according to Goel, signalling a significant and rapid escalation in such incidents. The speed of proliferation has prompted the TGCSB to issue the advisory broadly, covering both private and public sector organisations.
This comes amid a broader national trend of social-engineering-based cyber fraud, where attackers exploit trust hierarchies within organisations rather than targeting technical vulnerabilities. Notably, CEO impersonation attacks have been rising globally, and India's large base of WhatsApp-dependent workplaces makes it a particularly exposed market.
Red Flags to Watch
The TGCSB has outlined key warning signs that employees and executives should be alert to. These include unexpected ZIP/RAR attachments, messages marked 'urgent compliance' or 'immediate action required', requests for confidential financial transactions, instructions delivered solely through email or WhatsApp, demands to bypass established approval procedures, and pressure to act without independent verification.
Safety Measures and What to Do
Goel recommended several protective steps: always verify financial instructions through a direct phone call or an official communication channel; avoid opening attachments from unknown or unverified sources; regularly review and log out of unused Web WhatsApp sessions; and enable Multi-Factor Authentication (MFA) wherever possible.
Organisations are advised to follow established approval processes for all financial transactions and to conduct regular cyber awareness training for employees. 'If you suspect a Boss Scam, do not respond to the message. Do not open the attachment. Verify the request independently through a trusted channel. Inform your IT/Security team immediately and preserve relevant evidence and report the incident without delay,' Goel said.
Suspected incidents can be reported to the national cybercrime helpline or through official TGCSB channels. With over 300 cases in under three weeks, authorities stress that early reporting is critical to limiting financial damage.