Is the Railway Introducing OTP Verification for Tatkal Bookings?
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Synopsis
In a significant move, the Railway Ministry is set to introduce an OTP verification system for Tatkal ticket bookings at counters. This measure aims to curb malpractices and ensure that genuine passengers have fair access to tickets during peak times.
Key Takeaways
- OTP verification for Tatkal bookings enhances security.
- Measures aim to prevent ticket touting.
- System is part of broader ticketing reforms.
- Ensures fair access for genuine travellers.
- Linked to mobile numbers for added security.
New Delhi, Nov 3 (NationPress) In an effort to enhance scrutiny on Tatkal ticketing and guarantee fair access for authentic passengers, the Railway Ministry has initiated the implementation of a one-time password (OTP) verification system for those booking Tatkal tickets at physical reservation counters.
Reports indicate that this system, which was first piloted on November 17, started with a limited selection of trains but has now been broadened to encompass 52 trains. The rollout will continue to all remaining trains shortly, as per government sources.
With the new protocol, travellers reserving a Tatkal ticket at a counter will receive an OTP sent to the mobile number they provide on the reservation form.
The ministry stated that tickets will only be issued after successful OTP verification, introducing an additional layer of security to deter manipulation during the high-demand Tatkal booking period.
This initiative targets to reduce malpractices by agents and touts who take advantage of the limited Tatkal quota.
Officials assert that this measure is designed to ensure that last-minute tickets are accessible to genuine travellers rather than intermediaries, as every counter transaction will be linked to a mobile OTP.
This latest action is part of a comprehensive overhaul of the ticketing framework initiated this year. In July, the Railways launched an Aadhaar-based OTP verification for online Tatkal bookings to prevent automated or fraudulent transactions.
Subsequently, only users verified through Aadhaar were permitted to book reserved general tickets during the first 15 minutes when the booking window opened on the IRCTC website or mobile app starting October 1.
Officials emphasize that these initiatives collectively promote transparency, enhance convenience for passengers, and complicate the process for those seeking to corner tickets through unscrupulous means.
They maintain that this series of reforms aims to provide ordinary travellers a fairer opportunity to secure tickets during peak demand.
Point of View
It's crucial to recognize the Railway Ministry's proactive measures in ensuring that Tatkal ticketing remains fair for genuine travellers. The introduction of OTP verification not only enhances transparency but also strengthens the integrity of the ticketing process, making it harder for unscrupulous agents to exploit the system. These reforms are essential for maintaining trust among the travelling public.
NationPress
03/12/2025
Frequently Asked Questions
What is the new OTP verification system for Tatkal bookings?
The OTP verification system is a new method implemented by the Railway Ministry that requires passengers to verify their identity using a one-time password when booking Tatkal tickets at physical reservation counters.
How will this system help genuine travellers?
By requiring OTP verification, the system aims to prevent ticket touting and ensure that last-minute tickets are available to actual travellers instead of intermediaries.
When was the OTP system first introduced?
The OTP system was first piloted on November 17 and has since been expanded to cover additional trains.
What other measures has the Railway Ministry taken to improve ticketing?
Earlier this year, the Railway Ministry introduced Aadhaar-based OTP verification for online Tatkal bookings and restricted general ticket bookings to authenticated users during peak times.
What is the goal of these ticketing reforms?
The main goal is to enhance transparency in the ticketing process, provide genuine travellers with fair access to tickets, and reduce malpractices.
