Odisha CM Majhi: 95% of 14,651 Grievances Resolved in 2 Years
Synopsis
The Chief Minister's Office of Odisha says the weekly Pratyaksha Janasunani programme has received 14,651 complaints over two years, resolving 95 percent of them — marking the BJP government's second anniversary in the state.
Key Takeaways
The Pratyaksha Janasunani direct public hearing programme is held every Monday under the Odisha state government .
14,651 complaints were received through the programme over the past two years .
The government claims a 95 percent resolution rate on complaints received.
The programme was restarted by CM Mohan Charan Majhi immediately after the BJP government assumed office in June 2024 .
The announcement coincides with the hashtag campaign #2YearsofLokankaSarakar , marking two years of the current administration.
The format follows a broader Indian governance tradition of fixed-day public grievance forums seen across multiple states.
The Chief Minister's Office of Odisha announced on Friday, June 12, 2026, that the state government's weekly direct public hearing programme — Pratyaksha Janasunani — has received 14,651 complaints over the past two years, with 95 percent resolved, citing remarks by Chief Minister Mohan Charan Majhi.
Context
Quoting CM Majhi directly, the post states: 'Ama sarkar asibamaatre punithare pratyaksha janasunani karyakrama arambha hoithila' — meaning, 'As soon as our government came to power, the direct public hearing programme was restarted once again.' The weekly hearings, held every Monday, serve as a structured channel for citizens to bring grievances directly before senior officials. The CMO's post was tagged with the hashtags #2YearsofLokankaSarakar and #BikasharaDharaOdishaSara, marking two years of the BJP-led government in Odisha.
Policy Backdrop
The Pratyaksha Janasunani — literally 'direct public hearing' — follows a long tradition of fixed-day public grievance forums practised across Indian states, commonly known as Janata Darbars or Jana Sunanis. Such mechanisms are designed to give citizens direct access to the executive, bypassing bureaucratic layers. The current Government of Odisha, led by Majhi since June 2024 following the BJP's assembly election victory, has positioned the revival of this programme as a signature governance initiative. Similar models have been operationalised in states including Uttar Pradesh, Bihar, and Rajasthan over the past two decades.
Stakeholders and Impact
The primary beneficiaries are ordinary citizens of Odisha — farmers, daily-wage workers, pensioners, and others — who use the Monday hearings to raise issues ranging from land disputes and pension delays to local infrastructure complaints. A claimed resolution rate of 95 percent across 14,651 complaints in two years would amount to roughly 13,918 cases disposed of, averaging approximately 140 complaints per week. The CMO's framing of these figures as a two-year milestone underscores the political significance the administration attaches to the programme as proof of administrative responsiveness.
What's Next
Observers will watch whether the Government of Odisha releases granular, district-wise data to substantiate the resolution figures and whether the Pratyaksha Janasunani is integrated with the state's digital grievance portal for real-time tracking. The CMO has not announced changes to the programme's frequency or format. As the government completes its second year in office, the grievance-redressal record is likely to remain a central plank in its public communication ahead of future electoral cycles.
Point of View
If verified with granular data, would be a genuinely strong administrative record; the absence of district-wise or category-wise breakdowns, however, leaves the figure open to scrutiny. The revival framing — 'as soon as our government came to power' — is a deliberate contrast with the previous administration, a rhetorical device common to BJP state governments asserting a clean break from predecessor regimes. Whether the Pratyaksha Janasunani becomes a durable institution or a campaign-cycle talking point will depend on whether the government publishes auditable disposal data in the months ahead.
NationPress
28 Jul 2026
Frequently Asked Questions
What is Pratyaksha Janasunani in Odisha?
Pratyaksha Janasunani is a weekly direct public hearing programme held every Monday by the Odisha state government, where citizens can submit grievances directly to senior officials for redressal.
How many complaints were resolved under Odisha's public hearing programme?
According to the Chief Minister's Office, 14,651 complaints were received over two years and 95 percent of them were resolved through the Monday Pratyaksha Janasunani sessions.
When did Mohan Majhi become Chief Minister of Odisha?
Mohan Charan Majhi became Chief Minister of Odisha in June 2024 after the BJP won the state assembly elections.
What does 2 Years of Lokan ka Sarkar mean?
'Lokan ka Sarkar' translates loosely to 'people's government.' The hashtag #2YearsofLokankaSarakar marks the second anniversary of the BJP-led Odisha government under CM Mohan Majhi.
How does Odisha's Pratyaksha Janasunani compare to similar programmes in other states?
Several Indian states run fixed-day public grievance forums — often called Janata Darbars or Jana Sunanis — to give citizens direct executive access. Odisha's Monday hearings follow this established model, which has been used in states like Uttar Pradesh and Bihar for over two decades.
